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We'd love to hear from you. Our friendly team is always here to chat.
Send Us a Message
Have a question, feedback, or need assistance? Fill out the form below and we'll get back to you as soon as possible.
GiftHub Headquarters
123 Innovation Hub, Koramangala, Bangalore - 560034
Monday to Friday: 9:00 AM - 6:00 PM
Nearby Metro: Indiranagar (Purple Line)
Frequently Asked Questions
How can I track my gift card order?
You can track your gift card order by logging into your account and visiting the "My Orders" section. For digital gift cards, you'll receive an email with the gift card details once your payment is confirmed.
What if the recipient doesn't receive the gift card?
If the recipient hasn't received the gift card, please check the email address you provided. You can also resend the gift card from your account. If you still face issues, please contact our customer support team.
Can I cancel or return a gift card?
Gift cards cannot be returned or exchanged for cash. However, if the gift card has not been redeemed, you can contact our customer support team within 24 hours of purchase for assistance.
Do gift cards have an expiration date?
Yes, most gift cards have an expiration date, typically 12 months from the date of purchase. The expiration date is clearly mentioned on the gift card and in the email sent to the recipient.
Need Immediate Assistance?
Our customer support team is available to help you with any questions or concerns.
